Ss304 Privacy Policy — How We Protect Your Information
This Privacy Policy clearly outlines how ss304 collects, uses, stores, and protects the personal information of users in Malaysia. By using our platform, you agree to the privacy practices described in this document.
Last Updated: 1 January 2026
What Information Does ss304 Collect?
Ss304 collects several categories of information when you use our platform. Understanding what these are helps you make informed decisions about using our services.
Account & Personal Information
During registration, we collect your full name, phone number, email address, date of birth, and identity verification details required for the KYC process. This information is used to create and maintain your account and to verify that you meet the minimum age requirement.
Device & Browser Information
We automatically collect technical information including device type, operating system, browser type and version, IP address, time zone, and language settings. This information is used to optimise your platform experience across different devices and to detect suspicious access.
Payment Information
To process deposits and withdrawals in MYR, ss304 collects details of your chosen payment method. Bank card or e-wallet information is handled through secure payment processors, and we do not store full account numbers directly on our servers. All financial transactions are logged for compliance and verification purposes.
Usage Data & Activity
We record your game history, bets placed, promotions used, session durations, and interactions with the platform interface. This data is used to enhance your experience, offer relevant promotions, and detect any unusual usage patterns.
How Is Your Information Used?
Your personal information is used to create, verify, and maintain your account. This includes processing MYR deposits and withdrawals, enforcing account limits, and identity verification as required by ss304 platform policies.
Usage data and technical information are used to detect fraud, prevent unauthorised access, and ensure compliance with platform policies — protecting all users from activities that could compromise the integrity of the platform.
With your consent, ss304 uses your contact information to send notifications about promotions, platform updates, and relevant information. You may opt out of promotional communications at any time through your account settings.
Anonymised usage data is used to analyse usage patterns, identify areas for improvement, and develop better features for Malaysian users.
Use of Cookies & Tracking Technologies
Ss304 uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions properly. Cookies are small text files stored on your device when you access our website.
We use several types of cookies:
- Essential Cookies: Required for core platform operations including login, session management, and security. These cookies cannot be disabled without affecting platform functionality.
- Performance Cookies: Collects information on how users interact with the platform to help us improve the overall experience.
- Preference Cookies: Saves your preferences such as language selection and display settings, so you don't have to reconfigure them every time you log in.
You can manage or delete cookies through your browser settings. However, disabling certain cookies may affect the functionality of the ss304 platform.
Data Storage, Security & Information Sharing
Storage & Security
All ss304 user data is stored on servers protected by SSL encryption and multi-layered security measures. We enforce strict access controls to ensure that only authorised personnel can access user data, and only for support and compliance purposes.
Data is retained for as long as your account remains active or as required for service purposes. Following account closure, data may be kept for the period mandated by applicable Malaysian law before being securely deleted.
Third-Party Sharing
Ss304 does not sell, rent, or disclose users' personal information to third parties for marketing purposes. Information may only be shared in the following limited circumstances:
- Payment processors required to carry out your MYR transactions.
- Technical service providers that support platform operations, bound by strict confidentiality agreements.
- Relevant authorities where required by Malaysian law or court order.
Your Rights as an ss304 User
As an ss304 user, you have certain rights regarding the personal information we hold about you. We are committed to respecting and facilitating the exercise of these rights.
You have the right to request a copy of the personal information we hold about you. Data access requests can be submitted through ss304's customer support channels.
If your personal information is inaccurate or incomplete, you have the right to request a correction. Basic information updates can be made directly through your account settings.
You may request the deletion of your account and personal data, subject to legal retention requirements. Requests are processed within 30 business days.
To exercise any of the above rights, or if you have questions about your data privacy, please contact our support team at: [email protected]. You may also refer to the FAQ for privacy and account management guidance.
Changes to the Privacy Policy and How to Contact Us
Ss304 reserves the right to update or amend this Privacy Policy at any time. Users will be notified of any material changes via in-account notifications or email at least 14 days before the changes take effect. The latest update date will always be displayed at the top of this document.
Continued use of the ss304 platform after a change notice is considered acceptance of the amended Privacy Policy. If you do not agree with the changes, you are required to stop using the platform and may request account closure.
For any questions, concerns, or requests regarding your data privacy at ss304, please reach out to us via our support email: [email protected]. We aim to respond to all privacy enquiries within three to five business days.